Our in-stock orders are shipped within 48 hours to your door if customers are located in Hong Kong.
Delivery for international orders can take from 4-15 days depending on your location.
All deliveries can be tracked using the tracking link sent to your email address upon shipping confirmation.
The cost of taxes and duties are enforced by the destination country customs department. We have no control over the customs, duties & tax charges. Please keep in mind that our shipping times should be used as a guide only and are based on the time from dispatch. We cannot take responsibility for customs clearance delays.
To ensure we ship to your destination, please check the shipping guide below:
Please email hello@thercollective.com if you need more assistance.