Shipping & Returns

Hong Kong Orders

All Hong Kong Orders can be shipped to your door or picked up from our studio space in Sham Shui Po, Hong Kong.

The shipping fee to Hong Kong is US$5. Orders will be dispatched within 48 hours, and will usually be received within 1-2 days.

All deliveries can be tracked using the tracking link sent to your email address upon shipping confirmation.

International Shipping

We offer standard shipping worldwide (4 to 15 days). All orders are charged in USD.

Our shipping fee includes taxes and duties. All relevant delivery options available for your order and to your destination will be displayed at checkout.

To ensure we ship to your destination, please check the shipping guide below:

 Shipping Destination

Estimated Shipping Time

Shipping Fee

Hong Kong

1 - 2 days

USD $5

China & Macao

2 - 8 days

USD $10

Rest Of Asia

5 - 8 days

USD $20

Australia & New Zealand

5 - 8 days

USD $30

US & Canada

5 - 8 days

USD $35

UK

4 - 6 days

USD $30

France, Germany, Switzerland

4 - 8 days

USD $30

Spain

7 - 10 days

USD $30

Italy 

11 - 15 days

USD $30


If your country or region is not listed, unfortunately, we do not ship to your destination. We’re working on it! Please email hello@thercollective.com if you need more assistance. 

All deliveries can be tracked using the tracking link sent to your email address upon shipping confirmation.

Returns & Exchanges

If the colour or fit is not right, you may exchange or return any item within 14 days after you have received your package. To exchange or return your item, please request a Returns Merchandise Authorisation (RMA) number by emailing us at hello@thercollective.com

Learn more about our Returns & Exchange policy.