Shipping & Returns
All Hong Kong Orders can be shipped to your door or picked up from The Hive, Kennedy Town.
Shipping rates start from US$2.50. The shipping fee is calculated at the checkout, which enables us to be completely transparent on shipping costs to you.
Orders will be dispatched within 48 hours, and will usually be received within 1-2 days.
International Shipping
We offer express shipping worldwide (2 to 8 days).
Shipping rates start from US$9. The shipping fee and taxes are calculated at the checkout, which enables us to be completely transparent on the costs of delivering your order.
Shipping costs will vary depending on the size, weight and destination of your chosen items. All relevant delivery options available for your order and to your destination will be displayed at checkout.
To ensure we ship to your destination, please check the shipping guide below:
| Shipping Destination | Shipping Service | Estimated Shipping Time | Shipping Fee |
| Hong Kong | Standard | 1 - 2 days | From US$2.50 |
| China & Macao | Express | 2 - 6 days | From US$9 |
| Asia Includes: Taiwan, South Korea, Japan, Singapore, Malaysia, Thailand, Vietnam only. | Express | 2 - 8 days | From US$10 |
| US & Canada | Express | 4 - 8 days | From US$13 |
| UK & Europe | Express | 4 - 8 days | From US$20 |
| Australia & New Zealand | Express | 4 - 8 days | From US$16 |
All shipping rates are exclusive of taxes. For information on shipping and international taxes and duties, click here.
Returns & Exchanges
We do not currently accept returns for refunds. We encourage you to check our Size & Fit Guide and carefully consider your purchases before you complete your order.
If the fit or colour is not right, you may exchange any item within 14 days after you have received your package. To exchange your item, request an RMA number by emailing us at hello@thercollective.com. Learn more about our Returns & Exchange policy.