Shipping rates
Hong Kong Orders
All Hong Kong orders will be shipped to your door or picked up from our studio space in Sham Shui Po, Hong Kong. Orders will be dispatched within 48 hours, and will usually be received within 1-2 days.
All deliveries can be tracked using the tracking link sent to your email address upon shipping confirmation.
International Shipping
We offer standard shipping worldwide (4 to 15 days). All orders are charged in USD. We will also charge a flat shipping fee depending on your order value. Please check the shipping guide below:
| Shipping Destinations | Shipping Fee | Estimated Shipping Time |
|
Ready-to- |
Made-on-demand Orders |
| Hong Kong | Free | 1 - 2 days | 3 - 4 weeks |
| Worldwide (Orders above USD $250) | Free | 4 - 15 days | 3 - 4 weeks |
| Worldwide (Orders under USD $250) | USD $15 | 4 - 15 days | 3 - 4 weeks |
All deliveries can be tracked using the tracking link sent to your email address upon shipping confirmation.
If your country or region is not listed, we will be pleased to consider. Please email hello@thercollective.com and we will work on it!
Taxes & Duties
The cost of taxes and duties are enforced by the destination country customs department. We have no control over the customs, duties & tax charges. Please keep in mind that our shipping times should be used as a guide only and are based on the time from dispatch. We cannot take responsibility for customs clearance delays.
Learn more about our Shipping & Returns Policy.